Please contact within 7 days of receiving your item. Faulty products can be returned to us if they have the following types of quality defects: stains, zipper malfunction, ripped or torn, poor quality materials, obvious color difference, major difference between the photographed product and the product received. If you experience the above product issues, please contact us immediately at:

Steps to resolve the issue:
1.Show us the problem with clear photos taken in good lighting or record a short video and send it to our Support Center along with your order number and quantity.
2. We will review the case for you.
3. We will offer a solution.

If item is proved to be defective or have above issues then you can return the items to one of our service center below nearest you:

Kathmandu Clothing - USA
48-35 58th Lane ( 1 FL)
Woodside, NY 11377
Tel (1-646) 233-3154

Kathmandu Clothing - Denmark
Vestergårdsvej 22A
2400 København NV,
Tel (45) 3696-5790

Kathmandu Clothing - Australia
C/O Himalayan Cafe
640 Brunswick St
New Farm QLD 4005
Tel (61-7) 3358 4015

Note. Return shipping cost should be borne by buyer.



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